OFF THE PATH FZE

PRIVACY POLICY

1. Introduction

Off The Path FZE (“Off The Path”, “we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you:

Visit our website
Contact us via email, WhatsApp, or social media
Submit booking enquiries
Participate in our trips
Engage with our advertising campaigns

By using our services or submitting your information, you agree to this policy.

2. Information We Collect

We may collect:

Full name
Email address
Phone number
Passport details (for bookings only)
Emergency contact information
Payment-related information (processed via third-party providers)
Travel preferences
IP address and browsing data (via cookies)

We only collect information necessary to organise and deliver our services.

3. How We Collect Information

We collect data when you:

Fill out a website form
Send us a message via Instagram, WhatsApp, or email
Book a trip
Interact with our advertisements
Subscribe to newsletters
Browse our website (via cookies or tracking tools)

4. How We Use Your Information

Your information may be used to:

Process bookings and payments
Communicate trip details
Provide customer support
Send marketing communications (if you opt-in)
Improve our services and website
Comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Third-Party Services

We may share necessary information with:

Licensed local travel partners
Hotels and transport providers
Payment processors
Insurance companies (if required)
Advertising platforms such as Meta (Facebook/Instagram)
Website analytics providers

These parties only receive information necessary to perform their services.

6. Data Security

We implement reasonable technical and organisational measures to protect your data.

However, no online transmission is completely secure, and users provide information at their own risk.

7. Data Retention

We retain personal information only as long as necessary:

For booking and legal purposes
For accounting and tax compliance
For legitimate business needs

Participants may request deletion of their personal data unless we are required to retain it by law.

8. Cookies & Tracking

Our website may use cookies and tracking technologies to:

Improve user experience
Analyse website traffic
Support advertising campaigns

Users may adjust browser settings to decline cookies.

9. Your Rights

You may:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)

Requests may be sent to: offthepathuae@gmail.com

10. Company Information

Off The Path FZE
Registered in Sharjah Publishing City Free Zone
License No. 4422053
Sharjah, United Arab Emirates

11. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be published on our website.